Comments on: The Illium Cafe: Lessons in Customer Service and Word of Mouth http://www.metricz.com/2008/08/the-illium-cafe-lessons-in-customer-service-and-word-of-mouth/ Drive Success. Tue, 29 Dec 2009 20:22:05 -0800 http://wordpress.org/?v=2.8.4 hourly 1 By: sandrar http://www.metricz.com/2008/08/the-illium-cafe-lessons-in-customer-service-and-word-of-mouth/comment-page-1/#comment-173 sandrar Thu, 10 Sep 2009 21:19:28 +0000 http://www.metricz.com/?p=125#comment-173 Hi! I was surfing and found your blog post... nice! I love your blog. :) Cheers! Sandra. R. Hi! I was surfing and found your blog post… nice! I love your blog. :) Cheers! Sandra. R.

]]> By: Hidden Value in “Out of Market” Leads | Metricz http://www.metricz.com/2008/08/the-illium-cafe-lessons-in-customer-service-and-word-of-mouth/comment-page-1/#comment-123 Hidden Value in “Out of Market” Leads | Metricz Wed, 24 Sep 2008 11:40:13 +0000 http://www.metricz.com/?p=125#comment-123 [...] Again, how well this will work and how easily it will scale depends on your business/market/product.   It also doesn’t need to be an email, as this could potentially work really well over the phone.  Think about the impression you’d leave by going out of your way to meet that person’s need in an unexpected way. [...] [...] Again, how well this will work and how easily it will scale depends on your business/market/product.   It also doesn’t need to be an email, as this could potentially work really well over the phone.  Think about the impression you’d leave by going out of your way to meet that person’s need in an unexpected way. [...]

]]> By: Jesse Kliza http://www.metricz.com/2008/08/the-illium-cafe-lessons-in-customer-service-and-word-of-mouth/comment-page-1/#comment-90 Jesse Kliza Mon, 01 Sep 2008 01:01:26 +0000 http://www.metricz.com/?p=125#comment-90 I totally agree Ricardo. I totally agree Ricardo.

]]> By: Ricardo Bueno http://www.metricz.com/2008/08/the-illium-cafe-lessons-in-customer-service-and-word-of-mouth/comment-page-1/#comment-88 Ricardo Bueno Thu, 28 Aug 2008 06:36:52 +0000 http://www.metricz.com/?p=125#comment-88 Hey, little actions make a big difference! Something like this might be seemingly simple (and not everyone would have gone out of their way like that) but it has a way of impacting people in a very profound way. Ya know? Hey, little actions make a big difference!

Something like this might be seemingly simple (and not everyone would have gone out of their way like that) but it has a way of impacting people in a very profound way. Ya know?

]]>