Apr 9th 08 Posted by Jesse Kliza

Management Innovation: Yes, your employees have brains!

Henry Ford was once quoted to have asked the question: “Why is it that whenever I ask for a pair of hands, a brain comes attached?” Too many companies ask this same question everyday. They may not verbalize it, but they ask it day in and day out by NOT asking the people that comprise their organizations questions like: “What do you think? Do you agree? How could we do this... read more

Mar 10th 08 Posted by Jesse Kliza

Creating a Culture of Innovation: Setting Expectations

As a leader, setting the expectations of your team/employees is YOUR responsibility, and is the first step in creating a culture of innovation within your organization. So, how do you set expectations? Communicate them! It’s important to communicate your expectations clearly. These expectations should be both what YOU expect from your team/employees, but more importantly, what THEY should expect... read more

Feb 24th 08 Posted by Jesse Kliza

Lessons in Management: McDonald’s During the 1970’s

Late last week I had the privilege of talking with someone that opened and ran numerous McDonald’s in the 1970’s.Two things he said really stuck out to me.  One speaks of his own innovative management practices and the other of the leadership of McDonald’s CEO at that time (Fred Turner). He told me about one McDonald’s he ran in particular, and how he had problems in that area with... read more

Nov 2nd 07 Posted by Jesse Kliza

Creating a Culture of Innovation: Is YOUR Company Serious About Innovation?

As part of my series entitled “Creating A Culture Of Innovation”, I highlighted an approach back in August, that I’ve come up with to begin doing just that. Here’s a great list of questions to ask the first line employees in your organization, to determine whether your organization is really serious about innovation being part of it’s culture. These questions are slightly... read more