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Advertisers – Don’t be this guy!

I’ve seen this great video brought up again in a few places, so I thought I’d republish it here as well.  The more exposure it receives the better. It’s an excellent parody of the relationship between consumers and old school advertisers. Don’t be this... read more

The Company-Customer Pact

At the Customer Service is the New Marketing summit yesterday, they handed out this great Customer-Company pact to all attendees: It’s excellent, and I support it whole heartedly! Definitely check it... read more

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